Looking to check your MOHRE enquiry status in the UAE? The Ministry of Human Resources and Emiratisation (MOHRE) provides online enquiry and support services for employees and employers to follow up on employment-related applications, work permits, employment contracts and other labour-related matters.
Depending on the service, you may be able to check information using details such as a transaction number, passport number, nationality, date of birth, Emirates ID or other relevant application details. The information required varies according to the specific MOHRE service.
This guide explains how to complete a MOHRE enquiry in the UAE, what you can check, how to understand your status, whether you can make a MOHRE enquiry by passport number, and where to get professional assistance if you have difficulty accessing or understanding your records.
What Is MOHRE Enquiry?
MOHRE enquiry refers to the online and other official channels provided by the Ministry of Human Resources and Emiratisation (MOHRE) for checking or following up on labour and employment-related information in the UAE.
Employees and employers can use the relevant MOHRE enquiry service to follow up on certain applications, employment contracts, work permits and other labour-related transactions. MOHRE provides several channels for application follow-up, including its website’s enquiry services, mobile application, call centre and chatbot.
The exact enquiry options and information required depend on the type of transaction or service you want to check.
What Can You Check Through MOHRE Enquiry Services?
MOHRE offers different services for employees and employers. The appropriate enquiry depends on what you need to verify or follow up on.
Work Permit Status
If a work permit application has been submitted, the relevant MOHRE enquiry service can be used to follow up on the application and check the information or status available in the system.
Employers may use these services when processing new work permits, renewals, modifications or other employment-related procedures.
Employment Contract Status
Employees and employers can use the relevant MOHRE services to view or verify approved employment contract information. MOHRE provides an official contract enquiry service where users can enter the required transaction and personal details to view their contract.
Employment Contract Applications
If an employment contract has been submitted for processing, the relevant MOHRE enquiry channel can help applicants follow up on the transaction. Depending on the service, the system may show whether further action is required or whether the application has been processed.
Work Permit Application Status
MOHRE enquiry services can also be used to follow up on certain work permit applications. The employer or applicant should use the enquiry option applicable to the particular work permit transaction.
Labour-Related Complaints and Applications
MOHRE also provides channels for labour-related complaints and other employment matters. Where an enquiry or complaint has already been submitted, the relevant reference or transaction details may be required for follow-up.
Other MOHRE Records and Applications
The available enquiry services can change depending on the type of labour transaction. Therefore, users should select the specific MOHRE service that matches their requirement instead of assuming that one enquiry option provides access to all employment records.
How to Do a MOHRE Enquiry Online in UAE
You can use MOHRE’s official digital channels to follow up on eligible applications and employment-related information. The exact process may differ depending on the enquiry you want to make.
Step 1: Access the Official MOHRE Website
Start by accessing the official MOHRE website and navigating to the relevant enquiry or service section.
Use MOHRE’s official website rather than relying on third-party websites that may provide outdated instructions or unofficial enquiry forms.
Step 2: Select the Relevant Enquiry Service
Choose the enquiry that corresponds to what you want to check. For example, the relevant service may relate to an employment contract, work permit or another employment transaction.
Step 3: Enter the Required Information
Enter the information requested by the selected MOHRE enquiry service. Depending on the service, this may include a transaction number, passport number, nationality, date of birth, Emirates ID or other relevant details.
Make sure that the information you enter exactly matches the information associated with the relevant MOHRE record.
Step 4: Complete Verification
Some MOHRE online enquiry services require a captcha or another verification step before the information can be retrieved.
Step 5: View Your MOHRE Enquiry Status
After submitting the required information, review the result displayed by the system. Depending on the service, you may be able to view application information, contract details or the current status of a transaction.
Step 6: Save the Result
If you need the information for your records, save or print the available result where the service provides this option. Keeping your transaction or reference details can also make future follow-up easier.
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MOHRE Enquiry Status: What Does Your Status Mean?
The status displayed through a MOHRE enquiry depends on the specific service or transaction. Common status descriptions may indicate whether an application has been submitted, is being processed, has been approved or requires further action.
| Status | General Meaning |
|---|---|
| Submitted | The application or transaction has been submitted to the relevant system. |
| Under Process | The application or transaction is being processed or reviewed. |
| Approved | The relevant request has been approved. |
| Rejected | The request has not been approved. |
| Requires Action | Additional information, correction or action may be required. |
| Completed | The relevant process has been completed. |
Important: Status terminology and its exact meaning can vary between MOHRE services. If your enquiry displays a status or message that you do not understand, review the instructions associated with that service or contact MOHRE for clarification.
Can You Do a MOHRE Enquiry by Passport Number?
Yes, a MOHRE enquiry by passport number is possible for certain services, but a passport number is not a universal search method for every MOHRE enquiry.
For example, MOHRE’s employment offer and contract enquiry service currently provides an option to view a contract using a transaction number, passport number, nationality and date of birth, along with the required captcha verification.
This means that if you want to check an employment contract, your passport details may be part of the information required by the relevant enquiry service.
However, the required information depends on the specific service. Some enquiries may require an Emirates ID, transaction number, work permit number or another reference instead.
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MOHRE Enquiry Number in UAE
If you need assistance with a MOHRE enquiry, you can contact the MOHRE call centre.
MOHRE Call Centre: 600 590 000
MOHRE’s official service pages identify the call centre as one of the channels available for assistance and application follow-up. MOHRE currently lists the call centre as available 24/7 on relevant service pages.
When contacting MOHRE, keep your relevant transaction, application or employment information available. This can help the support team identify the appropriate service or transaction.
MOHRE Enquiry Services Available in UAE
The specific MOHRE enquiry services available to you depend on your employment situation and the transaction you are trying to check.
Employment Services
- Employment contract enquiries
- Employment contract processing and follow-up
- Work permit enquiries
- Work permit applications and renewals
- Employment-related transaction follow-up
Application Follow-Up
- Checking the status of eligible applications
- Following up on transactions
- Checking whether additional action is required
- Reviewing available application information
Labour-Related Enquiries
- Employment-related enquiries
- Labour complaint follow-up
- Employment contract information
- Work permit information
Employer and HR Enquiries
- Employee work permit applications
- Employment contract processing
- Work permit renewal and related transactions
- Employment-related application follow-up
MOHRE’s official service pages confirm that applicants can follow up on eligible applications through the enquiry service, smart application, call centre and chatbot.
MOHRE Enquiry Through the Mobile App
In addition to the MOHRE website, users can use the MOHRE smart application for supported employment and labour services.
The general process is:
- Open the official MOHRE mobile application.
- Log in or complete the required authentication.
- Open the relevant services or enquiry section.
- Select the type of enquiry you want to make.
- Enter the requested information.
- Submit the enquiry and review the available result or status.
MOHRE identifies its smart application as one of the channels through which applicants can follow up on eligible applications.
What Information Do You Need for a MOHRE Enquiry?
The information required for a MOHRE enquiry depends on the service you select. You should have the relevant employment or application information available before starting the enquiry.
| Information | When It May Be Required |
|---|---|
| Transaction number | For tracking or accessing certain applications and employment services |
| Passport number | For selected identity-based enquiry services |
| Nationality | For certain employment contract enquiries |
| Date of birth | For selected individual enquiries |
| Emirates ID | Where supported by the relevant MOHRE service |
| Work permit details | For relevant work permit enquiries |
| Complaint or application reference | For following up on relevant complaints or applications |
For example, MOHRE’s current employment offer and contract enquiry page requests a transaction number, passport number, nationality and date of birth for the contract enquiry option.
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MOHRE Enquiry for Employees and Employers
For Employees
Employees may need to use MOHRE enquiry services to check or follow up on employment-related information such as an approved contract, work permit or a submitted labour-related application.
An employee may also need assistance when the information displayed by the system does not match their current documents or when they are unsure which MOHRE service to use.
For Employers
Employers and HR teams can use relevant MOHRE services to follow up on employee-related work permit and employment contract transactions.
This can be particularly useful when managing multiple applications or checking whether an employment-related transaction has been completed or requires additional action.
Common Problems When Checking MOHRE Enquiry Status
Sometimes a MOHRE enquiry may not return the expected information. This does not necessarily mean that there is no employment record. The issue may relate to the selected service, entered information, application status or system processing.
MOHRE Enquiry Shows No Record
If no record appears, first check that you have selected the correct enquiry service and entered the transaction or personal details accurately.
If the information is correct and the record is still unavailable, contact MOHRE through its official support channels for further assistance.
MOHRE Application Is Still Under Process
If your MOHRE enquiry status indicates that an application is still being processed, check whether the selected service provides any additional instructions or required actions.
Processing times can vary depending on the type of service and application. Avoid assuming that every MOHRE application has the same processing time.
Incorrect Information Appears
If the information shown in your MOHRE record appears incorrect, compare it with your passport, Emirates ID, employment contract and other relevant documents.
If there is a mismatch, you may need assistance from your employer, HR representative or MOHRE to determine how the record should be corrected.
MOHRE Website or Enquiry Service Is Not Working
If you cannot access the online enquiry service, try the following:
- Check that you are using the official MOHRE website.
- Verify that the information entered is correct.
- Try the relevant MOHRE mobile application.
- Try again later if there is a temporary technical issue.
- Contact MOHRE through its official call centre or another available support channel.
MOHRE Enquiry vs ICP Status Check
MOHRE and the Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) deal with different areas of UAE government services. Understanding the difference can help you select the correct authority when checking your status.
| MOHRE | ICP |
|---|---|
| Employment contracts | Immigration and residency matters |
| Work permits | Entry permits |
| Labour-related services | Federal identity and immigration services |
| Employment applications | Residency-related services |
For example, if you are trying to check the status of an employment contract or work permit, MOHRE is generally the relevant authority. If your question concerns immigration or residency status, you may need to use the appropriate ICP or other immigration authority service.
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When Should You Use a MOHRE Enquiry Service?
A MOHRE enquiry can be useful in several situations involving employment and labour transactions in the UAE.
- You have submitted a work permit application and want to follow up on its status.
- You want to verify an approved employment contract.
- You need to check an employment-related application.
- You want to confirm information associated with your employment record.
- You have received a MOHRE status that you do not understand.
- You are experiencing difficulty accessing a labour-related record.
- You are an employer or HR team following up on employee applications.
Professional MOHRE Enquiry Services in the UAE
Although many MOHRE enquiries can be completed online, employees and businesses may sometimes require assistance understanding which service to use, what information to provide or how to interpret the result.
Our MOHRE enquiry service can assist individuals, employers and HR teams with navigating relevant MOHRE employment and labour-related enquiries in the UAE.
Our MOHRE Enquiry Assistance Can Include:
- MOHRE application status enquiry assistance
- Work permit enquiry assistance
- Employment contract enquiry assistance
- MOHRE transaction follow-up guidance
- Assistance understanding MOHRE enquiry results
- Guidance on the information required for a relevant enquiry
- Employer and HR support for employment-related MOHRE enquiries
If you are unsure how to check your MOHRE record or need help understanding an application status, our team can guide you through the relevant enquiry process.
Need help with a MOHRE enquiry? Contact us for professional assistance with your UAE labour and employment-related enquiry.
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Frequently Asked Questions About MOHRE Enquiry
What is MOHRE enquiry in the UAE?
MOHRE enquiry is the process of using the Ministry of Human Resources and Emiratisation’s official enquiry and support channels to check or follow up on eligible employment and labour-related information, applications, work permits and contracts.
How can I check my MOHRE enquiry status?
You can check an eligible MOHRE application or transaction through the relevant enquiry service on the official MOHRE website or through supported digital channels. Select the appropriate service and enter the information requested by the system.
What is the MOHRE enquiry number?
The MOHRE call centre number is 600 590 000. MOHRE lists the call centre as an assistance channel for relevant labour and employment services.
Can I check MOHRE status by passport number?
Yes, passport details can be used for certain MOHRE enquiries. For example, the current MOHRE employment offer and contract enquiry service requests a transaction number, passport number, nationality and date of birth. However, passport number is not a universal identifier for every MOHRE enquiry.
How can I check my MOHRE employment contract?
You can use the relevant MOHRE employment offer and contract enquiry service. The information required depends on the search option and service selected. The official contract enquiry interface currently provides a method using transaction number, passport number, nationality and date of birth.
How can I check my work permit status through MOHRE?
Use the relevant MOHRE enquiry service for your work permit or application. Depending on the transaction, you may need a work permit number, transaction number or other identifying information.
How long does a MOHRE application take?
There is no single processing time for every MOHRE service. The timeframe depends on the type of application and the relevant requirements. Check the specific MOHRE service page for its stated processing time rather than applying one general timeframe to all applications.
What should I do if my MOHRE status is not updated?
First, verify the transaction details and make sure you are checking the correct MOHRE service. If the application has already been submitted and the information remains unavailable or unchanged, contact MOHRE through its official support channels or seek assistance from your employer or HR representative.
Can employers check MOHRE employee information?
Employers can access and manage relevant employee and employment services through the MOHRE channels available to them. The information and functions accessible to an employer depend on the service, establishment and authorization.
What is the difference between MOHRE and ICP?
MOHRE primarily handles UAE employment and labour-related matters, including relevant work permits and employment contracts. ICP handles federal identity, immigration and residency-related services. The appropriate authority depends on the type of information or status you want to check.
